Our Website Design and Development Process

Smart Solutions adheres to proven best-practice methodologies and refines them with each project we work on.

Discovery and Requirements Review
Strategy and requirements planning are essential to a successful website project.

• We identify the primary points-of-contact, decision makers and effective methods of communication among the entire project team. 
• We deliver a “Project Planning Guide” that provides answers to frequently asked questions and gives details about each team member’s roles and responsibilities.
• We begin with a project kickoff meeting and conduct detailed requirements sessions with the project team and stakeholders. 
• An objective audit of the current website is conducted to evaluate its current structure and performance.
• Functional and social media needs are reviewed and discussed.
• Our collaborative online project management software is used to document schedules, goals, requirements, deliverables and milestones. This software handles calendars, to-do items, whiteboards, permissions, automatic notifications, file sharing and more.

Graphic and Website Interface Design
Websites used to be one-way communication tools, but have evolved to support rich, interactive experiences. A website’s success hinges on how users perceive it and whether they have a positive experience and easily find the information they need. Smart Solutions studies usability and designs websites that deliver ease of use, perception of value, efficiency, accessibility, performance and other positive human factors.

Website Development and Programming
With our careful checkpoints and controls, we develop websites that are completed on time and satisfy our client’s business needs. Our clean programming style and standards-based best practices ensure our websites are efficient, high-performing, and less costly to maintain.  Our content management platforms make it easy for non-technical users to maintain website content.

Search Engine Optimization
Smart Solutions will design your site based on target search engine keywords, manage the technical aspects of website optimization and fine-tune to make it search-engine friendly. Search optimization modules are configured and content will be placed, organized and tagged in an optimized way.

Training
Ongoing content maintenance and website adminsitration is important for long-term success.  Smart Solutions will work with you to select the best content management platform, set training goals and plan an end-user training strategy before the new website is released. 

Testing, Quality Assurance
The Smart Solutions project team will make certain the website meets expectations for design, usability, functionality, and performance. Your website will be tested on all popular, up-to-date browsers. Members of the project team will thoroughly review the site to ensure the site behaves as expected. Smart Solutions utilizes a defect tracking system to monitor testing and bug fixes.

Website Launch
After final testing and user acceptance, we will publish the website and assist with configuration of host servers, DNS and email.

Maintenance and Support
Smart Solutions’ goal is to maintain a long-term relationship with you that encompasses not only website and social media maintenance services but longer term strategic planning to evaluate and implement new marketing initiatives and innovative methods of communication and technologies. Read about our proactive approach to website maintenance.